TERMS AND CONDITIONS FOR PURCHASES, RENTALS, LICENSES AND SERVICES
(last revised March 20, 2020)
These Terms and Conditions (these “Terms and Conditions”) govern the purchase, rental, or licensing of certain equipment, goods and software (collectively, the “Equipment”) or services (the “Services”) from Vue Events, Inc. (a.k.a. “OrcaVue”), by you or the company or entity that you represent.
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Definitions of Capitalized Terms
In these Terms and Conditions, Vue Events, Inc. and its Agents are referred to as “OrcaVue,” “we” or “us,” and the customer and its Agents are referred to as “Customer,” “you” or “your.” “Parties” refers to OrcaVue and the Customer collectively, while “Party” refers to one or either of them. Customers who purchase licenses for OrcaVue’s software are also referred to as “Licensees.”
Any capitalized words or phrases that are not defined when they are used in these Terms and Conditions are defined in Section 5.20 (Definitions) below.
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Agreement to Terms & Conditions
Any one of the following actions will indicate your agreement to these Terms and Conditions as well as to OrcaVue’s Terms and Conditions for Website Use and to OrcaVue’s Privacy Policy, and the date of the action will be considered your agreement’s “Effective Date”:
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Checking the box at the end of the OrcaVue website (the “Website”) checkout process that indicates you have reviewed and accept these Terms and Conditions;
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Signing and returning a quote from OrcaVue that references these Terms and Conditions;
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Completing a purchase or rental order or request, or signing off on an estimate or quote from OrcaVue, (each, an “Order”) for your purchase, rental or licensing of Equipment or Services;
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Making a payment or deposit for one or more of the Equipment or Services;
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Registering for or using one or more of the Equipment or Services; and
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Accepting or receiving a delivery, shipment or performance from us of one or more of the Equipment or Services.
By accepting these Terms and Conditions, you acknowledge that you are at least 18 years old and that, if accepting on behalf of a company or entity, you have the authority to bind that
company or entity to these Terms and Conditions. If there is some aspect of these Terms and Conditions that you or your company/entity cannot agree with, then a separate written agreement detailing revised terms and conditions must be executed by OrcaVue and you (or your company/entity) prior to entering into any form of acceptance listed above, or these Terms and Conditions will apply.
By agreeing to these Terms and Conditions, you accept that OrcaVue has the right to alter or amend them at any time.
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Orders, Prices and Payment
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All Orders you place for Equipment or Services from OrcaVue are subject to acceptance by OrcaVue and to product or service availability. Note that some Equipment and Services may be purchased, rented, licensed, or otherwise included as part of other Equipment and Services (e.g., a software license included with an OrcaVue 360° Video Booth) and may provided at no cost.
All prices are in US Dollars and may change without notice from time to time. There are no refunds for any amounts paid by you, including those made as a deposit, except as are expressly set out herein. OrcaVue does not offer a price guarantee or price matching.
Your Order for any Equipment and Services will be followed by an order confirmation in the form of an invoice or Order acknowledgement (a “Confirmation”), which signifies OrcaVue’s acceptance of your Order. If you are placing an Order through our Website at https://orcavue.com, you will be asked to pay by credit card at the end of the ordering process. If you are placing an Order by means other than our Website, your Confirmation will include instructions to make full payment. Unless other payment terms are expressly set forth in the Confirmation, the purchase price, rental fee or License Fee applicable to your Order must be paid in full before we will ship, deliver or provide the ordered Equipment or Services to you, unless other payment terms are expressly set out in a writing signed by OrcaVue.
The total amount due on Orders includes sales tax applied to purchases of Equipment or Services in accordance with applicable state and local regulations based on your shipping address or where Services are delivered. The applicable sales tax amount is indicated on the payment page of the online cart (if you order online) and on your Order Confirmation (if you order offline).
These Terms and Conditions are broken into five parts: Part I (General Provisions), Part II (Purchases and Rentals), Part III (Licenses), and Part IV (Services). Parts II, III and IV cover important provisions regarding each type of item using language that is comprehensible and not “overly legal.”
Note, however, that the effort to simplify the language also means that many legal details have not been included in Parts II through IV. Therefore, for a complete understanding of the Terms and Conditions, you must also reference Part V, which includes detailed legal provisions that cover all of the previous Parts as well as more general legal clauses.
You are encouraged to consult an attorney before agreeing to these Terms and Conditions.
PART II – PURCHASES AND RENTALS
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Shipping and Delivery of Equipment
You are responsible for the shipping and delivery costs associated with the Equipment you purchase or rent, and those costs will be specified on your Confirmation. Unless you choose to pick up your Order at OrcaVue’s office, the Equipment you purchase or rent will be delivered to the address you give OrcaVue on your Order, either directly by OrcaVue or by a third-party common carrier such as the U.S. Postal Service or United Parcel Service. The Equipment you ordered for purchase or rent will be listed on the documents enclosed with the delivery, and you bear all risks of loss and/or damage to Equipment beginning at the time delivery is made to you (“Delivered” or “Delivery”), which is:
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if you pick up from OrcaVue’s place of business, at the time you receive the Equipment;
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if OrcaVue ships from its place of business, when the Equipment is Delivered to you at the location you specified in your Order; or
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if OrcaVue engages a third-party deliverer, when the Equipment is Delivered to the location you specified in your Order.
Upon receiving the Equipment, you must promptly ensure that it matches your Order, and within 24 hours after Delivery, you must notify OrcaVue if anything is missing or if there are any discrepancies from your Order. If you fail to notify OrcaVue within this 24-hour time period, you will be considered to have irrevocably accepted the Equipment as Delivered.
OrcaVue may assess an additional charge for related Services rendered by OrcaVue on purchases, rentals or Licenses during non-business hours (including without limitation technical support for the operation of the Equipment). (For terms and conditions related to the Services, see Section 4 below.) Rental Customers agree to pay all taxes, shipping charges, and all other fees directly incurred by OrcaVue in connection with Customer’s rental of Equipment and Services; Customer acknowledges that such costs will be billed and collected by OrcaVue before completion of the rental and Services.
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Limited Warranty on Equipment; All Sales Final
The sole and exclusive warranty regarding purchased or rented Equipment is the limited warranty contained in this Section 2.2 (and in the case of a Software License, in Section 3 below). This limited warranty applies exclusively to Customers and their Authorized Users, and is not transferable, applicable or extended to unauthorized Users or third parties. OrcaVue reserves the unilateral right to modify this limited warranty at any time.
OrcaVue warrants that at the time of Delivery of any purchased or rented Equipment, the Equipment will operate in accordance with its specifications. For purchased Equipment, all sales are final and any malfunction or failure of Equipment to perform in accordance with its specifications must be addressed by following the procedures set out below in Section 2.4(a). For rentals of Equipment, Customer must notify OrcaVue, within 24 hours following the Delivery of the Equipment, of any malfunction or failure to perform in accordance with specifications, following the procedure set out below in Section 2.4(b). OrcaVue will have no
responsibility for any malfunction or other failure of rental Equipment that is reported more than 24 hours after Delivery.
You cannot attempt to service or repair any of the Equipment and any such attempt, service or repair will void OrcaVue’s limited warranty. The limited warranty will not apply to any malfunction resulting from any mishandling or improper operation of, or damage to, the Equipment after Delivery.
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Disclaimer of Liability for Equipment
OrcaVue expressly disclaims liability arising out of:
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your failure or inability to operate the Equipment properly;
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your use of the Equipment, or your allowing others to use (or failing to prevent others from using) the Equipment, in an unsafe manner or under unsafe circumstances, including without limitation situations where:
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the user of the Equipment may have impaired motor skills, vision, or judgment, such as resulting from drug or alcohol use or another physical or mental condition;
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you fail to properly monitor, supervise or instruct users on how to properly use the Equipment, including but not limited to instructing Users not to twist on or around the Equipment and not to jump or fall off any elevated part of the Equipment;
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you leave a 360° Camera Rig unattended at any time;
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you fail to properly secure Equipment (or other equipment such as a camera supplied by you) to the arm of a 360° Video Booth unit, resulting in damages to any person or property; or
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you fail to watch the instructional video or read written materials included with delivery of the ordered Equipment before using any of the Equipment; or
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damage to the Equipment that occurs after Delivery.
Please note that there are additional disclaimers regarding OrcaVue’s liability which are contained in Section V below.
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Defective Equipment
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Purchases. If Customer discovers a manufacturing defect in Equipment it has purchased or if any purchased Equipment does not perform in accordance with its specifications, Customer shall have one (1) year after delivery of the Equipment to notify OrcaVue of the defect or malfunction. After notifying OrcaVue, Customer should ship the Equipment back to OrcaVue (at Customer’s cost). If OrcaVue finds a manufacturing defect that was not caused by normal wear and tear, it will repair or replace the Equipment at its option and ship the Equipment back to you at OrcaVue’s cost. If OrcaVue finds damage that is not covered by this limited warranty, it will notify and invoice you for the cost to repair and return-ship the Equipment, and you will have thirty
(30) days from such notification to pay the invoice or OrcaVue will dispose of the damaged Equipment.
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Rentals. A rental Customer must notify OrcaVue, within 24 hours following the Delivery, of any malfunction of the Equipment or failure to perform in accordance with its specifications. OrcaVue will, as soon as possible, repair or replace the defective Equipment. In the unfortunate event that the Equipment cannot be repaired or replaced prior to the Customer’s rental period, OrcaVue will refund all but 20% of the rental price paid by Customer. OrcaVue will have no other liability for such an event apart from this partial refund. OrcaVue will have no responsibility for any malfunction or failure of rented Equipment that is reported more than 24 hours after Delivery thereof.
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When your Order is for rental of Equipment, OrcaVue retains title to the rental Equipment at all times, and this Agreement constitutes a lease and not a sale of the rental Equipment or the creation of a security interest therein. No part of the rental payments made under these Terms and Conditions will be deemed as payment toward the purchase of any of the rental Equipment. Customer hereby acknowledges OrcaVue’s ownership and title in the rental Equipment and agrees to keep the rental Equipment free of all liens and encumbrances. Customer will not assign any rights under these Terms and Conditions or sublease the rental Equipment to any other person or entity. OrcaVue may assign its rights and obligations under these Terms and Conditions without the consent of Customer; in such case, Customer waives the right to assert any claim against OrcaVue as a defense against any such assignee.
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Cancellation of Rental Orders; Amounts Owed by Rental Customer
Orders for rentals that are cancelled are subject to a cancellation fee equal to 20% of the rental amount set forth on the Confirmation.
Any amount owed by a rental Customer and not paid when due (such as pursuant to Section
2.8 below) will bear interest at the rate of 1.50% per month beginning one day after such amount was due. No allowance or refunds will be made for items delivered to but not used by rental Customers.
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Rental Period
The rental period for Equipment shall be that period set forth in the Confirmation (the “Rental Period”). If requested by OrcaVue, before taking Delivery of the rental Equipment, Customer will provide to OrcaVue: (a) a Certificate of Insurance from an insurer reasonably acceptable to OrcaVue, with OrcaVue named as the loss payee, in a form and amount satisfactory to OrcaVue and evidencing the rental Customer’s insurance covering all risk of loss to the Equipment; Customer’s liability hereunder is primary and will not be reduced unless, and only to the extent that, OrcaVue actually receives payment under Customer’s insurance; and/or (b) a valid credit card and written authorization to charge the credit card in the event of damage,
loss, theft, failure to return the rental Equipment or incursion of additional charges by the Customer during the Rental Period, such as pursuant to Section 2.8.
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Return of Rented Equipment
If after completion of the rental:
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OrcaVue (or a shipping service arranged by OrcaVue) is picking up the rental Equipment, then the rental Equipment must be available for pickup at the address at which the rental Equipment was delivered no later than 8:00 a.m. on the first business day after the last day of the Rental Period. If the rental Equipment is not available for pick-up or received by OrcaVue on time, as applicable, Customer will be responsible for the greater of (x) an additional rental day (at the then-current price set by OrcaVue) for each day after the end of the Rental Period until the rental Equipment is returned, or (y) any rental revenue lost by OrcaVue arising from or relating to Customer’s failure to return the rental Equipment on time.
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Customer is returning the rental Equipment to OrcaVue, then the rental Equipment must be received by OrcaVue no later than 12:00 p.m. on the first business day after the last day of the Rental Term, and Customer bears all risk of loss until the rental Equipment is received at OrcaVue’s place of business; or
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Customer is returning the rental Equipment via a third-party shipping service, then the Customer must deposit all of the rental Equipment with the shipper before 12:00 p.m. (or at the time when the first pick-up by that shipper occurs) on the first business day after the last day of the Rental Term, and must purchase insurance on the rental Equipment at its full value from the common carrier; Customer will bear all risk of loss until the rental Equipment is received at OrcaVue’s place of business.
OrcaVue may assess an additional charge in accordance with its then-current rate schedule for post-rental pickup and delivery, or early pre- or post-rental pickup.
Customer’s obligations hereunder will survive expiration of the Rental Period.
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Damaged Returned Equipment
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Customer will be responsible for and liable to OrcaVue for the direct and indirect cost to repair or replace any rented Equipment that, during the period between Delivery and return to OrcaVue, is lost, stolen or damaged (other than from ordinary wear and tear or a malfunction to which OrcaVue’s limited warranty applies), plus 20% of the total of such direct and indirect costs, which additional amount is intended to reimburse OrcaVue for its overhead and other indirect expenses incurred in repairing or replacing such lost, stolen, or damaged rental Equipment. Customer also will be liable to OrcaVue for any rental revenue lost during the time period in which the damaged, lost or stolen rental Equipment is being repaired or replaced.
Acceptance by OrcaVue of the return of any rented Equipment will not be deemed a waiver by OrcaVue of any claims that OrcaVue may have against Customer under these Terms and Conditions, even though any damage for which Customer is liable hereunder is discovered later.
PART III – LICENSING
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License
Subject to these Terms and Conditions (and, if applicable, to your Order from the OrcaVue Website), OrcaVue grants to you (the “Licensee”), and you accept, a limited, non-exclusive, non-transferable license (the “License”) to use the Software for the designated period (the “License Term”) for the purpose of capturing videos and other types of media, solely in conjunction with a 360° camera rig (the “Permissible Use“). Use of the Software for other purposes is not included in the License and is expressly forbidden. This means that for the License Term, Licensee has the right to use the Software for the Permissible Use in the manner and under the conditions described in these Terms and Conditions (and in any instructions that OrcaVue may give Licensee regarding the Software).
Licensee may modify its own hardware or system software and interfaces in order to make them more compatible with the Software, but OrcaVue is not responsible in any way for the modification expenses, any problems that arise from those modifications, or the Software’s failure to work with Licensee’s modifications. Licensee may not modify or change the Software in any way or this License will be revoked and all warranties under these Terms and Conditions shall be nullified and of no effect whatsoever.
Licensee’s violation of these Terms and Conditions at any time will give OrcaVue the right to terminate the License and end Licensee’s access to the Software.
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Proprietary Rights and Intellectual Property
Having this License does not mean that you own the Software. OrcaVue (and its own licensors) are the owners of all right, title, and interest (including copyright and other intellectual property rights or informational rights) in and to the Software (and its accompanying instructions or other related documents) and all legally protectable elements or derivative works thereof. No right, title, or interest in the Software will be deemed to be transferred or assigned to Licensee or any User or Guest by virtue of these Terms and Conditions or Licensee’s use of or access to Software. OrcaVue reserves the right to modify, update or change the Software at any time in its complete discretion.
Your comments and suggestions about the Software are welcome. However, by making such comments or suggestions, you do not own any rights to or interests in any improvements or modifications that we make. OrcaVue (and its licensors) shall have a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate into its Software any suggestions, enhancement requests, recommendations or other feedback (“Feedback”) that you provide relating to the operation of the Software.
OrcaVue and/or its licensors may place copyright and/or proprietary notices, including without limitation hypertext links, within the Software indicating their proprietary interests therein. You may not alter or remove such notices without OrcaVue’s (or its licensor’s, as the case may be) written permission. OrcaVue retains all interest to software, modifications, improvements, upgrades, derivative works and all other intellectual property rights incorporated in or used by the Software. Customer will have no right to or interest in any of OrcaVue’s or its licensors’
intellectual property, including but not limited to copyrights, trade secrets, know-how, patents, websites, internet domain name registrations, trademarks or trade names, that are or have been applied for, owned, used or claimed now or in the future by OrcaVue, its Affiliates or licensors.
Nothing in these Terms and Conditions is intended to give either Party ownership or unfettered usage rights (“Proprietary Rights“) of the other Party’s logos or trademarks. Each Party agrees to use only the trademark, logo and trade names designated by the other Party as subject to these Terms and Conditions. Upon termination of these Terms and Conditions for any reason whatsoever, or upon request by either Party, the other Party shall immediately discontinue the use of the requesting Party’s owned or licensed Proprietary Rights.
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Licensing Fee, Included Uploads and Taxes
In order to obtain the License, you agree to pay the licensing fee (the “Licensing Fee”) to OrcaVue at the time that you agree to these Terms and Conditions. We cannot grant you the License until your Licensing Fee is paid in full. Some Licenses include the right to upload a certain number of videos, with the option of purchasing additional increments of extra uploads. Payment of the extra upload fee is due in full before you will be granted the right to the extra uploads.
Each License is continuous, and you agree that your License will automatically renew at the end of each License Term unless you notify us otherwise before the auto-renewal date. Upon auto-renewal for a new term, we will charge you the undiscounted price then in effect (which may have changed since the previous License Term) plus tax. If you would like to cancel the automatic renewal, please check the appropriate box when you accept these Terms and Conditions. No refunds are issued on License Fees once they are paid.
Upon expiration of the License term, OrcaVue reserves the right to delete all accompanying data and photos within 30 days. Typically, SMS charges are granted to Licensees at no cost, but we reserve the right to charge for excessive SMS use by the Customer.
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Licensor’s Warranties
In order to obtain the License, you agree and warrant that you:
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Will not try to “reverse engineer” the Software or duplicate or copy the Software. If you do, that may cause substantial damages to OrcaVue that we may have to file a legal action to recover;
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Agree to keep your user ID, passwords, account number, and certain other information confidential, and agree to be responsible for all Guests and Users of your account maintaining the confidentiality of your user ID, passwords, account number, and other system access information provided by OrcaVue;
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Take responsibility for making sure that your hardware and system software (including any interfaces) are compatible with the Software, as we are not responsible for any damages caused by not doing so;
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Will do your best to keep the Software in a secure environment where it is protected and unauthorized people cannot access it, delete it, change it, or otherwise cause damage to it;
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Will comply with OrcaVue’s Privacy Policy;
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Will pay OrcaVue the License Fee as described herein; and
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Will abide by all of the requirements set out in these Terms and Conditions.
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Limitation on Liabilities
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Each of the Parties is obligated to take reasonable steps to prevent any person or property from incurring Losses resulting from anything that the Party itself does or does not do in carrying out these Terms and Conditions. If a person or property sustains a Loss directly and wholly due to one Party’s negligence, then the other Party does not have to indemnify the negligent Party, and the negligent Party will be entirely liable for the Loss.
Neither Party will be liable to any third party unless the claim is related to a Party’s violation of its Representations and Warranties in these Terms and Conditions, and even if the claim is related to such a violation, the maximum that the violating Party can be liable for is the amount of money paid under these Terms and Conditions.
OrcaVue disclaims and will not be liable for any malware or viruses contained in or attached to software that it licenses from a third-party licensor.
PART IV – SERVICES
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Services
Subject to these Terms and Conditions (and, if applicable, to your Order from the OrcaVue Website), you may order from OrcaVue Services such as support for the OrcaVue Software and set-up and operation of rental Equipment. Services are offered only on OrcaVue-branded Equipment and not on any other manufacturer’s equipment, products or goods.
OrcaVue will use reasonable efforts to make the Services available by the requested service date (which generally shall be on weekdays only). OrcaVue will provide the Customer with the ordered Services identified on the Order that was filled out or approved by the Customer, provided however, that if OrcaVue determines that the Customer’s location is not serviceable by OrcaVue, OrcaVue shall communicate this to the Customer as soon as possible after receiving the Order and may terminate the Order and this Agreement.
Customer’s violation of these Terms and Conditions at any time will give OrcaVue the right to terminate this Agreement.
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Cancellation of Service Orders
Orders for Services that are cancelled less than 72 hours before the date their Scheduled Service Date are subject to a cancellation fee equal to 20% of the rental amount set forth on the Confirmation. For these purposes, “Scheduled Service Date” means the scheduled date on which OrcaVue is to provide the Services to the Customer.
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Additional Services Not Originally Ordered
On some occasions, it may be necessary or desirable for the OrcaVue personnel providing the Services at the Customer’s location to add on, with the Customer’s signed approval, other Services or parts that were not listed in the Order. In such a case, any amounts owed by the Customer for the additional Services or parts must be paid at the time they are provided.
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Limited Warranty on Services
The sole and exclusive warranty regarding Services is the limited warranty contained in this Section 4.4. This limited warranty is extended exclusively to Customers and is not transferable or extended to Users, Guests or third parties. OrcaVue reserves the unilateral right to modify this limited warranty at any time.
You acknowledge that computer, photography and videography systems are not fault-free. We do not guarantee the Services will be uninterrupted, timely, secure, or error-free or that content loss won’t occur, nor do we guarantee any connection to or transmission from a computer network.
Within 24 hours following the completion of the Services, you must notify OrcaVue if any part of the Serviced Equipment malfunctions or otherwise fails to perform in accordance with its
specifications. OrcaVue will have no responsibility for any malfunction or other failure of the Serviced Equipment that is reported more than 24 hours after Delivery.
In the event that Service must be scheduled a second time for the same (or similar) problem or repair, OrcaVue shall have sole discretion to decide whether the issue handled in the second Service call should reasonably have been handled in the first Service call, or if the first Service call was deficient. If OrcaVue finds that the second Service call is unrelated to the first, then the Customer will pay for the second Service call prior to the OrcaVue personnel completing the Services.
The Customer cannot attempt to service or repair any of the Equipment and any such attempt, service or repair will void OrcaVue’s limited warranty. The limited warranty will not apply to any malfunction resulting from any mishandling or improper operation of the Equipment after Delivery.
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Disclaimer of Liability for Services
OrcaVue expressly disclaims liability, loss or damage arising out of:
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your failure or inability to operate or maintain the Equipment properly or as instructed by OrcaVue Service personnel;
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your failure to properly monitor, supervise or instruct your employees, representatives, contractors, agents, Guests, or Users during the provision of Services by OrcaVue;
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your failure to secure the Serviced Equipment after the Services are finished;
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delays in meeting any Service dates due to delays resulting from construction or for reasons beyond OrcaVue’s control; or
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the servicing, maintenance or repairs of networks, facilities or equipment that are not provided by OrcaVue.
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PART V – ADDITIONAL LEGAL PROVISIONS
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Termination Due to Customer’s Breach
You will be in breach of these Terms and Conditions, allowing OrcaVue to terminate these Terms and Conditions (and any obligations it has toward you or rights you may have had under the Terms and Conditions) with thirty (30) days’ written notice, if you fail to comply with any term or condition or perform any obligation herein, including without limitation failing to timely pay any amount due to OrcaVue hereunder or any other agreement between you and OrcaVue. Customer agrees to pay all costs and attorneys’ fees for collection, appeal, or execution of a judgment in this regard.
In addition, upon the occurrence of any of the following events, either Party may terminate these Terms and Conditions “for cause” by sending thirty (30) days’ written notice to the other Party:
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if the other Party ceases to do business or otherwise terminates its business operations, except as a result of or in connection with an assignment permitted herein;
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if the other Party fails to promptly secure or renew any license, registration, permit, authorization or approval for the conduct of its business in the manner contemplated by these Terms and Conditions or if any such license, registration, permit, authorization or approval is revoked or suspended, provided that the failing Party may cure the failure within the 30-day notice period such that the issuance or renewal of the missing license or other document will cancel the termination notice;
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if the other Party materially breaches any material provision of these Terms and Conditions, provided that the breaching Party may cure the breach to the other Party’s reasonable satisfaction within the 30-day notice period, thereby cancelling the termination notice; or
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if, upon a change in control of either Party (e.g., the sale of 51% or more of the company), the new controlling party elects to terminate the relationship, and provides at least six months’ notice to the other Party, and agrees to relieve the other party of any payments due beyond the elected date of termination or as earlier by mutual agreement.
Further, a Party may terminate these Terms and Conditions effective immediately and without notice if the other Party becomes insolvent or seeks protection under any bankruptcy, receivership, trust deed, creditors arrangement, composition or comparable proceeding, or if any such proceeding is instituted against the other (and not dismissed within 90 days).
OrcaVue or its Agents will have the right to enter upon Customer’s premises and take possession of and remove the Equipment upon: (i) expiration of the Rental Period and non- return of the Equipment within 24 hours thereafter; (ii) breach by Customer of any provision of these Terms and Conditions; (iii) the filing of a petition in bankruptcy by or against Customer; (iv) the appointment of a receiver or similar proceeding against Customer; (v) the imposition of any lien or encumbrance upon the Equipment; or (vi) the existence of any
circumstance in which OrcaVue reasonably believes its exclusive title to or ability to recover the Equipment may be at risk. OrcaVue may execute such possession and removal without liability and without prejudice to its right to pursue any other remedies (including recovery of rent due for the remaining Rental Period). OrcaVue will have the right, and Customer will take all necessary actions to allow OrcaVue to enter any location where the Equipment is being held or is in use, for the purpose of inspecting the Equipment or exercising OrcaVue’s rights hereunder. Failure by OrcaVue to enforce any remedy or make any election in a timely manner will not be deemed a waiver of any of its rights or remedies hereunder or under applicable law.
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Effect of Termination
In addition to any other right or obligation set forth in these Terms and Conditions, which, by its express terms, survives termination hereof, the Parties hereby agree that any termination shall not relieve either Party from rights and obligations that have accrued before the termination, including but not limited to payment of any amounts due hereunder, and shall have no bearing on each Party’s other customer contracts in effect.
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Representations and Warranties of OrcaVue
OrcaVue represents and warrants that:
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it is a corporation duly organized in the State of Delaware and is validly existing and in good standing under the laws of Delaware. It has the requisite power and authority to own and operate its assets and to carry on its business as now conducted, and it has taken all corporate action necessary to enter into these Terms and Conditions. This Agreement does not conflict with or violate any of OrcaVue’s other agreements or obligations, and none of the terms and conditions hereunder, if performed in keeping with these Terms and Conditions, shall cause OrcaVue to be in breach of any of its other agreements or obligations; and
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it possesses any license, registration, permit, authorization or approval for the conduct of its business in the manner contemplated by these Terms and Conditions; and
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it owns or has the rights to license all intellectual property being sold, rented or licensed hereunder, and that no third party has a reasonable claim for challenging a License created herein on the grounds that the Equipment, Software or Services infringe upon intellectual property belonging to that third party.
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Limitations on OrcaVue’s Warranties
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OrcaVue does not warrant or guarantee the Equipment if you use it improperly, including but not limited to using the Software with a Device other than the OrcaVue 360° Camera Rig. OrcaVue will not be responsible for any Losses that are caused by improper use of Equipment by you or any of your Agents, Users or Guests. If we become aware that you or they are using the Equipment improperly or violating any part of these Terms and Conditions, we have the right to terminate your rental or your License. OrcaVue makes no express or implied warranty or representation that the Software and related information are accurate or up-to-date or that they are suitable
for any particular purpose, and OrcaVue is not liable for errors contained in the Software.
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Except as may be otherwise provided herein, OrcaVue is providing the Equipment and Services on an “as is” and “as available” basis, and while OrcaVue does not assert that the Equipment and Services will be perfect and error-free, when problems arise that impair your use of the Software, please report them to us immediately. Please understand that there will be times (usually overnight or on weekends) when we have to take our system off-line in order to do maintenance on it, but we will let you know at least 72 hours in advance of this happening.
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OrcaVue uses commercially reasonable security measures to protect Users’ information, but it does not guarantee the prevention of the loss or alteration of, or improper access to, Users’ information or computer system. OrcaVue is not responsible for transmission errors, corruption of data during transmission, lack of available onsite connectivity, slow data transmission speeds due to large crowds at events, or the security of Users’ information carried over any telecommunications or data communications facilities. OrcaVue will not be responsible for any replacement of any data that is lost or damaged, or any down time, as a result of failure by Customer to provide adequate security to the Equipment or Software, including protection from elements such as heat, snow, rain and wind.
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Except as provided herein, it shall be the responsibility of Customer to ensure that the hardware and system software (including but not limited to any interfaces) it uses are compatible with the Equipment, Software or Service provided by OrcaVue. OrcaVue will not be responsible for any expenditure that may be incurred by Customer in modifying its hardware and system software to enable it to receive the Equipment, Software or Service.
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For Software only: OrcaVue shall use all commercially reasonable efforts to ensure that the Software is accurate and up-to-date; however, OrcaVue makes no express or implied warranty or representation that the Software and related information are accurate or up-to-date or that they are suitable for any particular purpose, and will not be liable for errors or omissions contained therein or their consequences. OrcaVue does not warrant that its Software will be uninterrupted or error free. However, OrcaVue will use commercially reasonable efforts to cause the Software to be available for Licensee’s access and use 24 hours per day, 7 days per week, 365 days per year, subject to identified maintenance windows – which shall occur during non- peak usage hours.
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Applicable to all Purchases, Rentals, Licenses and Services:
Disclaimer of Warranties: Except for the limited warranty set out in these terms and conditions, to the fullest extent permissible by applicable law, ORCAVUE HEREBY DISCLAIMS AND EXCLUDES ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESSED OR IMPLIED, OF ANY TYPE WHATSOEVER, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-
INFRINGEMENT, OR ANY REPRESENTATION OR WARRANTY AS TO THE DESIGN, CONDITION, QUALITY, CAPACITY, MATERIAL, EQUIPMENT OR WORKMANSHIP IN OR OF ANY EQUIPMENT OR SERVICES. ORCAVUE FURTHER DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THE EQUIPMENT IS COMPATIBLE WITH ANY NON-ORCAVUE GOODS OR EQUIPMENT USED IN CONNECTION WITH THE EQUIPMENT. YOU UNDERSTAND THAT EXCEPT AS EXPRESSLY SET OUT HEREIN, YOUR USE OF THE EQUIPMENT AND SERVICES IS AT YOUR OWN RISK, AND ORCAVUE DOES NOT GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICES. WE ARE NOT LIABLE, AND YOU ASSUME THE RISK, FOR LOSSES ARISING OR INCURRED THROUGH, FROM, OR AS A RESULT OF, YOUR USE OF THE EQUIPMENT OR SERVICES, ANY CAPTURED DATA TAKEN AND VIEWED WHEN THE EQUIPMENT OR SERVICES ARE USED UNDER YOUR USER ID OR PASSWORD, ANY INFORMATION YOU OR YOUR USERS OBTAIN FROM USING THE EQUIPMENT OR SERVICES, OR ANY FAILURE TO ACCESS THE EQUIPMENT OR SERVICES AT A PARTICULAR TIME.
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Warranties of Customer
Customer warrants that it and its Authorized Users or Guests:
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shall not attempt to reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Software or any software provided or made available by OrcaVue in conjunction with the Software, including system peripherals or camera firmware;
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agree not to redirect Captured Data to any other platform outside of OrcaVue without the express written consent of OrcaVue;
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agree to be responsible for all use of their accounts and for maintaining the confidentiality of all user IDs, passwords and other system access information provided by OrcaVue, and further agree that the sharing with third parties of passwords, account numbers or information is prohibited that do not have commonly held rights to a specific grant of a license to use Software;
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agree to assume responsibility and liability for ensuring that their hardware and system software (including but not limited to any interfaces) are compatible with the Software provided by OrcaVue, and Users waive any claims against OrcaVue arising directly or indirectly from Users’ failure to so ensure;
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agree to use all reasonable efforts to keep the Equipment and Software in a secure environment and to prevent unauthorized access thereto, and agree that OrcaVue will not be responsible for replacement of any data that is lost or damaged, or any downtime, that results from a failure by the User to provide adequate security for any Equipment or Software; and
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agree that any breach of this Section 5.5 will cause substantial and irreparable damages, and, therefore, in the event of any such breach, in addition to other remedies which may be available, OrcaVue shall have the right to seek specific performance and other injunctive and equitable relief and to have all costs and expenses, including reasonable attorney’s fees incurred in connection therewith, paid by the violating Customer.
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For both Parties:
The Parties agree that, except as expressly provided in this Section 5.6(a), any liability of a Party under or related to these Terms and Conditions, regardless of the form of action, shall not exceed the amounts paid by the Customer hereunder in the specific transaction giving rise to the liability.
Except as stated herein, in no event will either Party or their respective Agents, be liable for any Losses arising from or related to these Terms and Conditions that are attributable to any of the following, under any legal or equitable theory of liability:
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costs to procure substitute products or services;
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loss of revenue, profits, contracts, investments or business;
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loss of business reputation or goodwill;
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loss of data or software programs;
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loss of anticipated savings;
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interruption in the use or availability of data;
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stoppage to other work;
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having to get substitute products or services;
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indirect or secondary consequences of a Party’s (or its Agents’) act or omission, regardless of whether such Loss was reasonably foreseeable or actually foreseen; or
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any special, indirect, consequential, punitive, exemplary or incidental damages.
This limitation shall apply even if either Party has been advised of the possibility of such damages, and notwithstanding any failure of essential purpose of any limited remedy herein provided. However, this limitation will not affect a Party’s right to seek appropriate relief arising from or incident to any death, personal injury or property damage connected to the other Party’s gross negligence, willful misconduct or strict liability imposed by law.
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For OrcaVue:
SUBJECT TO THE LIMITATIONS IN THESE TERMS AND CONDITIONS, THE TOTAL LIABILITY OF ORCAVUE, IF ANY, AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR ANY LOSS OF ANY KIND WHATSOEVER, REGARDLESS OF LEGAL THEORY, WILL NOT BE GREATER THAN THE
ACTUAL PURCHASE PRICE, RENTAL PRICE, LICENSING FEE OR SERVICES FEE WITH RESPECT TO WHICH SUCH CLAIM IS MADE.
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Customer’s Indemnification of OrcaVue
Customer hereby indemnifies and holds harmless OrcaVue and its Agents (collectively, “OrcaVue’s Indemnified Parties“) from and against any and all costs, liability, loss, expense, damages, injury, claim, suit, action or proceeding (including reasonable attorneys’ fees) (collectively, “Losses“) arising out of the use, possession, and/or operation of the Equipment during the time beginning with Delivery to Customer and ending with its OrcaVue’s receipt of the returned Equipment, including without limitation: injury, death, Equipment damage, fines or penalties resulting from the violation by Customer of any applicable law.
OrcaVue hereby indemnifies and holds harmless Customer and its owners, officers, directors, employees and agents (collectively, “Customer’s Indemnified Parties“) from and against any Losses arising out of a third party’s allegation against any of Customer’s Indemnified Parties alleging that OrcaVue has infringed or misappropriated any intellectual property right, including copyright, trade secret and trademark rights.
The indemnification obligations in the preceding two paragraphs shall be subject to the indemnifying party: (a) receiving prompt written notice of the existence of any Action; (b) being able to, at its option, control the defense of such Action; (c) permitting the Indemnified Party to participate in the defense of any Action; and (d) receiving full cooperation of the Indemnified Party in the defense thereof.
Licensee further agrees to take all necessary precautions to prevent injury to any persons or damage to property (including OrcaVue employees, agents, and property) during the term of these Terms and Conditions and shall indemnify and hold harmless OrcaVue and its Agents and Affiliates against any Loss and injury to a person or property (including death) resulting in any way from any act, omission or negligence of the Licensee in its performance (or failure to perform) under these Terms and Conditions, excepting only those Losses which are due solely and directly to OrcaVue’s gross negligence. Should OrcaVue permit Licensee to use any of OrcaVue’s equipment, tools or facilities during the term of these Terms and Conditions, Licensee shall indemnify and hold harmless OrcaVue and its officers, agents, directors, and employees from and against any Loss or injury to person or property (including death) arising out of the use of any such equipment, tools, or facilities, excepting only those Losses which are caused solely by OrcaVue or are directly related solely to OrcaVue’s negligence.
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Taxes. If your state allow it, the purchase or rental price or Licensing Fee charged to you by OrcaVue will include all taxes, levies, duties or similar governmental assessments of any nature, including but not limited to value-added, sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (collectively, “Taxes“). If your state does not allow OrcaVue to include Taxes in your price or fee, you agree that you are responsible for paying all Taxes associated with your purchase, rental or licensing. If OrcaVue has the legal obligation to pay Taxes for which you are responsible under this paragraph, you agree to pay those amounts as invoiced within ninety (90) days of the date the Taxes were originally due. OrcaVue is not responsible for any late fees or penalties accrued by Customer for failure to pay Taxes or for underpayment of Taxes in a timely manner.
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Storage, Ownership, Deletion and Usage Rights for Captured Data
OrcaVue stores Captured Data on secure third-party servers, and access to Captured Data is available through a password-protected “Admin Site.” Captured Data is stored on servers housed at secure locations (such as Amazon Web Services) which are subject to change without notice. OrcaVue does not own the Captured Data.
Access to media is available through OrcaVue’s password-protected Admin Site. The Customer, its Authorized Users and Guests may request removal of Captured Data at any time consistent with the OrcaVue’s Privacy Policy (see “Requesting Removal of your Photo”). Upon receipt of any form of request to remove someone’s image or data, along with adequate information to identify that image or data, OrcaVue reserves the right to remove the images or data without the obligation of consulting with the Customer or the requester again. Additionally, we provide the ability for each Licensee and its Authorized Users to remove individual images or data upon requests of its Guests at the click of a button on the Admin Site, without OrcaVue’s approval or guidance.
OrcaVue is able to comply with an authorized request to remove all Captured Data from a particular event or range of dates (a “Mass Removal” request) if so requested, with sufficient detail, by email at info@orcavue.com or by telephone at 301-812-3800.
OrcaVue’s system, by default, displays semi-private photos. However, it is important to note that if a User or Guest posts their Captured Data or comments to a social media site such as Facebook, Instagram, TikTok, or SnapChat, or displays it in any type of public gallery, OrcaVue is no longer in control of the Captured Data and we are unable to restrict the control, use, removal or ownership of the Captured Data that is posted outside of our own system, or data collected through unauthorized or unpaid use of its system.
Unless the Licensee and OrcaVue agree otherwise in writing, OrcaVue will not use Captured Data for its own purposes or share it with any third party other than the Licensee, Licensee’s Authorized Users, its Guests, or its assignee. Captured Data will remain on the system for at least sixty (60) days after they are uploaded to the system.
The Equipment, Services and License are intended to be used only within the United States and Canada. OrcaVue has made every reasonable effort to interpret and comply with current privacy laws in those jurisdictions. OrcaVue’s Privacy Policy governs the processing of all personal information collected from Customers in connection with their purchases, rentals and Licenses initiated through our Website at https://orcavue.com.
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Confidentiality
In connection with these Terms and Conditions, Customer may receive from OrcaVue confidential or proprietary information not known to the public, which shall be marked “CONFIDENTIAL” (“Confidential Information”). Customer agrees to maintain the confidentiality of such materials and not to disclose or use such Confidential Information except in performing its obligations under these Terms and Conditions.
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Governing Law and Dispute Resolution
These Terms and Conditions are governed by and interpreted under the laws of the State of Maryland without regard to its conflicts of laws rules. Any action arising out of or relating to these Terms and Conditions will be brought exclusively in the United States federal courts for the District of Maryland or the state courts in Montgomery County, Maryland. In any dispute or legal proceeding arising out of or relating hereto, the substantially prevailing Party will be reimbursed by the other Party for all attorneys’ fees and costs incurred by the substantially prevailing party in such dispute or legal proceeding (including the events underlying the dispute or legal proceeding), including fees and costs associated with the execution of any judgment, any appeal, or seeking full faith and credit by any court in any other state.
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Notices
Any notice provided for by these Terms and Conditions shall be made in writing and will be deemed to be delivered: (1) when either by actual delivery of the notice into the hands of the Party to whom the notice is addressed; (2) by receipt of facsimile transmission of the Party entitled to notice; (3) when actually delivered by private express mail company that delivers to the receiving Party’s place of business; (4) three days after deposit in the U.S. Postal Service with first class postage prepaid; or (5) by email, which will only be considered delivered if the receiving Party returns the complete contents of the notice, with acknowledgement of receipt, via a return email. Any required notices hereunder (including notice of address change) shall be given in writing:
To OrcaVue: To Customer:
OrcaVue At the address submitted
7411 Livingston Road to OrcaVue by Customer Unit 204
Oxon Hill, MD 20745
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Assignment; Successors and Assigns
Neither Party may assign these Terms and Conditions or any rights or obligations hereunder without the prior written consent of the other Party. Nothing prevents assignment of these Terms and Conditions through the disposition of substantially all of the assets of either Party by way of sale, merger, consolidation, or acquisition. Nevertheless, these Terms and Conditions will be binding upon and inure to the benefit of the successors and assigns of the Parties.
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No Relationship Between Parties
Customer and OrcaVue are independent contractors, and nothing in these Terms and Conditions shall be construed as placing the Parties in any formal relationship other than contractual. Neither Party shall be considered to be an employee or independent contractor of the other Party. The Parties do not intend to create a joint venture, partnership or any other type of legally binding relationship outside of the commercial transaction described in these Terms and Conditions. Neither Party is granted any authority to create contractual or other binding
obligations for the other Party with any third party. Each Party is solely responsible for the obligations or liabilities arising out of its performance of these Terms and Conditions.
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Modification or Amendment
No modification or amendment to these Terms and Conditions shall be effective unless consented to in writing by the Parties by means of signatures of their respective authorized representatives.
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Waiver
No waiver of any provision of these Terms and Conditions shall be effective unless made in writing, nor shall it constitute a waiver of any right hereunder or any subsequent breach of the same or any other provision of these Terms and Conditions. A Party’s failure to enforce any term of these Terms and Conditions shall not be deemed a waiver of future enforcement of that or any other term.
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Severability
If any provisions of these Terms and Conditions or any portions thereof are held to be invalid, illegal or unenforceable, such provision will be severed and the other provisions of these Terms and Conditions shall remain in full force and effect, and if any provisions of these Terms and Conditions or any portions thereof are inapplicable to any person or circumstance, such provisions or portions thereof shall nevertheless remain applicable to all other persons and circumstances.
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Force Majeure
OrcaVue and Customer will be excused from any default in their obligations hereunder, other than the payment of money due, resulting from any act or event beyond their reasonable control or responsibility, including, but not limited to, acts of God, accident, fire, flood, storm, riot, war, sabotage, explosion, strike, lockout, labor disturbance, national defense requirement, governmental action, law ordinance, rule or regulation, whether valid or invalid, inability to obtain or curtailment of electricity or other types of energy, raw material, labor, component products or transportation, failure of normal sources of supply, or any similar or different contingency that would make performance or timely performance commercially impracticable. The Party relying on any of these acts or events of force majeure must give the other notice thereof promptly after it becomes known to that Party. If any of these acts or events of force majeure exceed sixty (60) continuous or cumulative days within a quarter, then either Party may, as its sole remedy, cancel outstanding orders to the extent not previously fulfilled by giving written notice. Neither Party will be liable for damages resulting from such cancellation.
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Interpretations
Paragraph headings in these Terms and Conditions are for reference only; they shall not be used in interpreting these Terms and Conditions or any of its provisions or be deemed to limit or otherwise affect any of the provisions hereof. Where a reference is made to a Section, such reference shall be to a Section of these Terms and Conditions. Whenever the words “include,”
“includes,” or “including” are used in these Terms and Conditions, they shall be deemed to be followed by the words “without limitation,” and the words “and” and “or” shall each include the other. The definitions of terms herein shall apply equally to the singular and plural forms of the terms defined. The words “hereof,” “herein,” “hereby,” “hereto,” and “hereunder” and words of similar import shall refer to these Terms and Conditions as a whole and not to any particular provision of these Terms and Conditions. References to “these Terms and Conditions” shall include any and all of a Customer’s Orders and their related documents, invoices or account statements.
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Capitalized terms used herein shall have the meanings set out in the text, or otherwise as follows:
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“Affiliates” means any entities that directly or indirectly control, are controlled by, or are under common control with the identified company.
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“Agents” means a person’s or entity’s officers, shareholders, directors, employees, subsidiaries, consultants, contractors, subcontractors, parents, agents, Affiliates, or Users.
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“Authorized User” means an individual authorized by Licensee to use the Software or a Device that utilizes the Software, subject to these Terms and Conditions and to whom Customer (or OrcaVue, at your request) has supplied a user ID and password. Authorized Users may include, among others, Licensee’s Affiliates, Agents, and Guests.
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“Captured Data” means any Guest data, including media, videos, pictures, data, email addresses, SMS numbers, social media names, or any other digital data, in any form, that is captured by or on behalf of a User via the Software.
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“Confidential Information” is defined in Section 5.10.
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“Confirmation” is defined in Section 1.3.
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“Customer,” “you,” or “your” is defined in Section 1.1.
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“Customer’s Indemnified Parties” is defined in Section 5.7.
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“Delivered” or “Delivery” is defined in Section 2.1.
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“Device” refers to any type of photo capture or data capture hardware, including but not limited to an iPad, tablet, smartphone, kiosk, event station, Personal Digital Assistant, 360° camera rig, mobile device, or mobile camera unit, whether purchased or rented from OrcaVue by the User, that is used to capture data, video, photos or any other type of media, which are, in turn, uploaded to the OrcaVue servers or used in conjunction with the Software.
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“Effective Date” is defined in Section 1.2.
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“Equipment” means physical items provided by OrcaVue as part of a purchase or rental.
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“Feedback” is defined in Section 3.2.
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“Guest” means an individual who may have had their image(s) captured by Licensee during the use of Software. Guests’ Captured Data are covered by OrcaVue’s Privacy Policy, a link to which must be well-displayed at a location closely proximate to the OrcaVue 360° Camera Rig that is using the Software.
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“License” means the license granted by OrcaVue to the Licensee, subject to these Terms and Conditions, to use the Software.
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“Licensing Fee” is defined in Section 3.3.
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“License Term” is defined in Section 3.1.
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“Licensee” is defined in Section 3.1.
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“Media Gatherers” means anyone using the Software in gathering videos or other media that have been recorded by a Device. A Media Gatherer is typically a business entity who uses the Software for the viewing benefit of their Guests. Media Gatherers typically download the Software to a Device and login to access the Captured Data and send it (or a link to it) to Media Viewers.
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“Media Viewers” means anyone whose video or media is captured with a Device and accessed with the Software. Media Viewers typically click on a link to view the video or media or are otherwise sent or served a view of their video or media through other available channels. Media Viewers typically are the receivers of media. Media Viewer usage is covered by the Privacy Policy contained in the Terms of Use in these Terms and Conditions.
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“OrcaVue,” “Our,” or “We” is defined in Section 1.1.
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“OrcaVue 360° Camera Rig” means an OrcaVue-branded device that rotates a camera 45 degrees or more around a subject for the purposes of recording the subject.
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“OrcaVue’s Indemnified Parties” is defined in Section 5.7.
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“Order” is defined in Section 1.2.
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“Party” and “Parties” are defined in Section 1.1.
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“Permissible Use” is defined in Section 3.1.
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“Proprietary Rights” is defined in Section 3.2.
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“Rental Period” is defined in Section 2.7.
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“Scheduled Delivery Date” is defined in Section 2.6.
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“Scheduled Service Date” is defined in Section 4.2.
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“Services” is defined in the Preamble to these Terms and Conditions.
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“Software” means the proprietary software of OrcaVue and its licensors that includes customized web and mobile applications, as well as the related server-based platform, and any
services, instructions, user’s guides, or other items provided to you by OrcaVue under these Terms and Conditions.
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“Taxes” is defined in Section 5.8.
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“Terms and Conditions” refers to these Terms and Conditions for Purchase, Rental, License or Services between OrcaVue and the Customer.
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“User” means an individual or entity who uses the Software or a Device that utilizes the Software to produce video or other media.
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“Website” is defined in Section 1.3.
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Entire Agreement
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These Terms and Conditions, along with any and all purchase or rental Orders, Equipment and Software specifications, instructions and accompanying documents, contains all of the agreements and other undertakings among the Parties hereto with respect to the subject matter hereof and supersedes all prior agreements and other undertakings among the Parties with